“Hello, can I confirm that that is Mr Whitworth?”
“Speaking”
“Hello. I am happy to tell you that as a BT customer, you are now entitled to free evening and weekend calls.”
“Is that so?”
“Yes. All I need to do is confirm your account details.”
“You want me to confirm my account details?”
“Yes sir, so you can get your free evening and weekend calls.”
“Tell you what. How about you tell me what company you’re actually calling on behalf of?”
“That would be Toucan Telecom”
“Not BT? What a surprise. Can you put me through to your supervisor, please.”
“Okay sir. <pause>Hello sir, how can I help you?”
“Are you familiar with the TPS?”
“The TPS?”
“The Telephone Preference Service. It’s a list that I signed up to which means that it’s unlawful for you to cold-call me. Congratulations, you’ve broken the law.”
“Are you ex-directory, sir?”
“That’s irrelevant. It’s illegal for you to make marketing calls to numbers listed with the TPS, and I am going to be filing a complaint.”
“Well, I can assure you that you will never receive another call from us.”
“Damn right I won’t. I’m still going to file a complaint.”
“Goodbye sir”
“Goodbye”
Toucan Telecom are a bunch of deceitful idiots who have broken the law in cold-calling me. I suggest you don’t put any custom in their direction any time soon.
I’m surprised the conversation lasted that long, usually when I mention the TPS to callers I hear them swear under their breath and then hang up before I can ask what their company is.
They have actually rung our flat a few times Chris and each time I’ve said please don’t ever call again… yet they persist – the scum operators from India…
The bastards have troubled me as well. I escalated the matter to their compliance officer and there has been some respite now.
I complained to their HO about their deceiptful cold calling (they claimed to be BT giving me a ‘new rate lower tarrif’). Since complaining they have bombarded me ceaselessly and whenever I ask for their names so that I can report them, they refuse. These people are absolute scum
I hate them. i despise them, they are pigs, tehy are bastards, they wake me up when im sleeping, they call me when im cooking and cause me to burn myself with hot oil and throw oven chips on the floor, you cant understand them, and then, when you start asking THEM questions they hang up, with a cheerfully mispronounced ‘goodbye Sir’
I switched to Toucan from BT and I’m saving tons of cash. I guess you can stay loyal to BT but there is a cost.
They are motherfuckers and evil shit spouting wankers
They are peristent granted but their tarriffs make sense
I just got a call from them and reported them to the TPS people. I’ve had a load of these calls over the last few weeks, at least two previously from Toucan, all of which I’ve hung up saying that I wasn’y interested. This blog post is on the top page of a Google search for ‘toucan telecom’